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1700 K Street NW, Suite 740
Washington, DC 20006
United States
We aim to respond to all enquiries within one working day.
For urgent examination issues please email directly.
Complaints are acknowledged within 2 working days and resolved within 20 working days.
Specific Enquiries
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For faster responses, contact the relevant department directly.
Certification
Applications, grades, schemes, exam results, and certification decisions.
Assessment
Examinations, assessments, results, and invigilation queries.
Training Providers
ATP applications, course approvals, accreditation, and trainer queries.
Corporate
Endorsed employer programme, team dashboards, and corporate membership.
General Enquiries
All other questions, media requests, and partnership enquiries.
Complaints & Appeals
Formal complaints, appeals, and concerns about ACI services or personnel.
Looking for Quick Answers?
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